Posts Tagged ‘Phyxiat’

Getting the Full Package

Posted by Debbie

Tuesday, January 12th, 2021
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Our Courier Partners

Supporting local businesses has always been important to us, and we thought it would be fun to share our courier partners’ backstories so that you know more about the delivery folks next time they arrive at your doorstep. Gopher It Deliveries (Ottawa-based) and Phyxiat (multiple locations) are both small family-run businesses founded by husband & wife teams…and, coincidentally, both the wives are the Big Cheeses.

Tell us about your team? Who are the Gophers and the Phyxies?

Kim Roussel (co-owner of Phyxiat): We look for people who are go-getters, who are personable, who are trainable – we are equal opportunity, and we have all ages in the warehouse and on the road. My daughter works on the dock & does deliveries too – she’s six feet, and can lift with the best of them! It’s hard to find the kind of people who are willing to go above and beyond, but we have drivers who will volunteer to work on a Saturday to make sure everyone gets their packages. They really understand how important quick and careful deliveries are in building the kind of trust that lasts. With every Savvy package, they are part of the Savvy Team too.

Jenn Hayward (co-owner of Gopher It): You might not expect it, but we have several standup comedians who work for us. Our business is all about customer service, so in addition to having a good attitude, we look for people who problem solve and are honest and transparent, because the trust starts with our drivers. Our Gophers take care so that each package is delivered not just in the state it was sent, but with the intent that it was given. And people are always excited when we’re delivering parcels from Savvy Company! We develop relationships with the people we deliver for, because we’re all working so hard to grow our businesses together.

What are some of your holiday traditions? Will they be changing this year?

Kim: Usually my daughter comes up for Christmas. On Christmas Eve my granddaughter and I will watch the Grinch together – she loves the Grinch – and we’ll make the stuffing for the bird. We have a new baby grandson in the family this year, and I’m not sure what our plans will be. We’re hoping we’ll be able to see them.

Jenn: Before Gopher It, my family would enjoy a fondue on Christmas. Now, we work until 9 pm on Christmas Eve, then we’ll have Chinese takeout or pizza, and put our feet up. This year, my mom has moved from Saskatchewan to live with us. She doesn’t even like turkey, but she’ll do the full feast with all of the trimmings, and my kids will help her in the kitchen. As for Valentine’s Day…February 1st to 14th, we are non-stop bringing love around town.
Even before the pandemic began and turned the business world upside down, Savvy Company was proud to work with these top-notch local businesses to ensure fast & dependable delivery of the REALLY good stuff to your front door.

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